GDPR Policy

This GDPR statement explains how Get Debt Support collects personal data from you, and how we will use and store this information. It highlights the key points you should be aware of. For a detailed explanation, you may refer to our full privacy policy.

How we will use your data

Get Debt Support may contact you through different channels, including email, phone, and SMS, with information about services that may be useful to you. At times, we may share your details with trusted third parties, but only if you have given consent.

If you prefer not to receive marketing updates, you can opt out by unticking the relevant box on our website.

  • Provide updates about relevant debt solutions and financial services.
  • Share tailored advice and resources based on your needs.
  • Inform you about new regulations or changes that may affect you.

Where we collect your personal data

We will only collect information necessary to provide our services, which may include sensitive data. This can happen in several ways:

  • When you complete an application form, enquiry form, or request a callback.
  • When you take part in surveys, research, or promotions run by Get Debt Support.
  • From third-party organisations such as credit reference agencies or fraud prevention bodies.
  • From monitored and recorded telephone calls, used for quality and training purposes.
  • From business partners or publicly available sources to validate your information.

How your information may be used

  • To respond to enquiries, requests, or complaints.
  • For product administration and updates about services you use.
  • To detect, prevent, and prosecute fraud or crime.
  • To keep our systems and website secure.
  • For debt collection and audit purposes.
  • To improve the quality of our advice and service delivery.

If you provide details about another person (e.g., a joint application), you must ensure you have their permission. Data may be shared with that person if the service is joint.

Deleting your information

If the information we hold about you is inaccurate, or if you wish your data to be removed, please contact us at: info@getdebtsupport.co.uk. We will review, update, or remove your details as appropriate.

  • If you are a client, we must legally retain your information for six years, even after your arrangement ends. However, details can be amended if required.
  • You can request a copy of your personal data by emailing us at the address above.

Cookies

When using info@getdebtsupport.co.uk, we may collect information automatically through ‘cookies’. These are small text files that help us understand how our website works and improve performance.

  • Temporary cookies are used for security during your website session.
  • Permanent cookies track how you found our website and help us monitor site traffic.
  • Cookies also help us ensure compatibility with your device and browser.

By using our website, you consent to the use of cookies.

You can find a full copy of our Cookie Policy click here.

Changes to this policy

We may update this policy in the future, and any changes will be posted on this page so you can remain informed about how your information is used.

Updated: January 2025

Fill out our easy qualification form, and a member of our team will reach out to assist you.

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Contact Us

Email Address:

info@getdebtsupport.co.uk

Monday to Thursday: 9am - 8pm
Friday: 9am - 6pm
Saturday: 10am - 4pm, Sunday: CLOSED

By submitting the enquiry form you agree that the information provided is true and accurate and that Get Debt Support may send the details of this enquiry to an appropriate partner for the purpose of furthering your enquiry and that the partner may contact you for further information as required. We will not send, sell, loan or lease your data to any other third party except those needed to provide the service you have requested.

At Get Debt Support we do not give advice. On completion of our form, we will introduce you to one of our authorised debt solutions partners. We will use the contact details that you have given to us on the form to make this introduction and may receive compensation from our partner for this introduction. A debt adviser will contact you by telephone. During that telephone call, Get Debt Support will discuss your options in more detail. During this call, and other subsequent communication, you will be dealing with a debt solutions partner and not Get Debt Support.

All solutions are subject to acceptance and eligibility. Further conditions will apply and telephone calls are recorded for your protection. Initial advice is always free but, as commercial companies, our partners do charge for on-going services, if you enter into a debt solution with one of our partners companies, then fees will apply and these are made clear by the advisers and also in the documentation you receive. You have the right to a cooling off period of 14 days. Retained payments may place you further into arrears. Debt write off only applies on completion of the Insolvency Solution and details do appear on a public register. Full details will be discussed prior to entering into any agreement and alternative options may be offered, where considered to be in your best interest. Your ability to obtain credit will be affected for 6 years, even if the solution lasts for less and your assets and property could be at risk. Our partners are all authorised and regulated by the Financial Conduct Authority and comply with their rules and principles of business.

We take reasonable care to ensure that the information appearing on this website is up to date and accurate. Whilst we take precautions to prevent the occurrence of errors and omissions, the user of this website should not take the accuracy of the information for granted. None of the material contained in this website is to be relied upon as a statement or representation of fact. We do not accept liability or responsibility and it gives no warranty as to the accuracy of this information. We are not giving advice or recommendation by virtue of having provided information on this Website. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Under no circumstances will Get Debt Support and its employees, connected parties or qualified third party associates accept liability for any decision made or action undertaken as part of reliance to the information contained on this website. Your use of any information or materials on this website is entirely at your own risk. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. Your statutory rights are not affected by this disclaimer.

Your information will be provided to organisations who will go through your circumstances and tell you about possible debt solutions including IVA’s. Help can only be offered following a thorough fact finding service. There is free debt advice available through the Money Helper and they can be contacted on 0800 138 7777.

May not be suitable in all circumstances. Fees apply. Your credit rating may be affected

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Get Debt Support is a trading style of ATLAS GLOBAL MARKETING LIMITED.
ATLAS GLOBAL MARKETING LIMITED Company number: 16497011, ICO number: ZB909315 is registered in England and Wales. Registered Office Kingsway Luton LU11TS

© 2025 Copyright. All Rights Reserved.

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